At Reetrang, we are committed to delivering a smooth and reliable shopping experience. Please read our shipping policy carefully to understand our processes and timelines.
1. Free Shipping Across Pan India
We proudly offer free shipping on all orders anywhere in India. Whether you are in a metro city or a remote location, our goal is to ensure your products reach you safely without any extra shipping charges.
2. Order Processing Time
All orders are processed within 5–7 business days from the date of confirmation. This allows us to prepare, inspect, and pack your products with care. Once shipped, you will receive a tracking ID via email or SMS to follow your order’s progress.
3. Shipping Damages
We take every precaution to pack products securely, but in rare cases, damage may occur during transit. If you receive a damaged package, please contact us within 2–3 business days of delivery. Kindly share clear photos of the product and packaging for verification. Once confirmed, we will arrange a replacement or issue a refund, depending on your preference and product availability.
4. Lost Packages
If your package has not arrived by the expected delivery date, please inform us within 1 day of the estimated arrival. We will coordinate with our courier partners to investigate the issue. If the package is confirmed lost, we will either resend the item or process a refund.
5. Delivery Timelines
After processing, orders are typically delivered within 3–7 business days based on your location. Please note that unforeseen events such as public holidays, severe weather, or logistical delays may extend delivery times.
6. Customer Support
We are here to help you with any shipping-related questions or concerns. You can reach us at:
📞 Phone: +91-7073833181
📧 Email: info@reetrang.com
Our team will respond promptly to ensure you have a smooth shopping experience.
At Reetrang, we value your trust and work hard to make every delivery safe, timely, and hassle-free.