Return & Exchange Policy

Pre-Order Basis Only

Please note that all our products are available on a pre-order basis. Each piece is made to order and may take some time to produce and ship.

7-Day Easy Return & Exchange Policy

We offer easy returns and exchanges within 7 days of delivery. To be eligible, the product must be unused, unworn, unwashed, and returned in its original condition with all tags and packaging intact.

Exchange for Size

If the size of your product doesn't fit, you may request an exchange for a different size within 7 days of delivery, subject to stock availability.

Non-Returnable Items

Customized orders, products made using custom measurements, and adult sizes are not eligible for return or exchange unless they are received in a damaged or defective condition.

Custom Measurements

Providing custom measurements is optional. If custom measurements are not received within 24 hours of placing the order, your order will be processed using our recommended standard measurements.

Damaged or Defective Products

Important: Please record an unboxing video while opening your package for the first time. This video is mandatory for any claim related to damage, defects, or incorrect items.

If you receive a damaged, defective, or incorrect product, please share the unboxing video with our support team. After verification, we will arrange a replacement or exchange.

Items Not Eligible for Return or Exchange

Products that have been worn, washed, altered, damaged after delivery, or returned without original tags and packaging will not be accepted.

Additional Note

To ensure a smooth return or exchange process, please retain the original packaging and record an unboxing video when opening your order. This helps us verify any shipping or manufacturing issues quickly.